Thank you so much for instructions for cleaning the pump. Mine stopped and popped at the outlet after 2 years. Due to the hard water here,although I do have a water softener and filters, there was lime buildup in the impeller shaft. Your solution, after I soaked it overnight, solved the problem. My nebelung loves her fountain since day one. Thirsty cat, you’re a true example of an excellent, honest business. Anyone with pump failure just needs to see your website instructions for the diy “repair “ which is only an easy soak. Again, the beauty queen loves her fountain!!!
Fixed pump
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