“Your customer-focused approach to explaining in detail how to operate and clean the unit ensures repeat business.  You ensured clear communications and open dialogue and promptness in responding to customer needs and concerns.  I have purchased just about every water fountain on the market, only having to return them or throw them out; none of the companies responded in my many attempts to contact them.

Your empathy/understanding, patience and caring toward the needs of your customer is a model of what all companies should practice, but do not.

Also, thank you for an excellent product.  I’ve spent hundreds of dollars on water fountains for my spoiled boys, some even claiming to be stainless steel (not).”

Maureen d