“Your customer-focused approach to explaining in detail how to operate and clean the unit ensures repeat business. You ensured clear communications and open dialogue and promptness in responding to customer needs and concerns. I have purchased just about every water fountain on the market, only having to return them or throw them out; none of the companies responded in my many attempts to contact them.
Your empathy/understanding, patience and caring toward the needs of your customer is a model of what all companies should practice, but do not.
Also, thank you for an excellent product. I’ve spent hundreds of dollars on water fountains for my spoiled boys, some even claiming to be stainless steel (not).”
We of ThirstyCat Fountains continuously strive to create the safest, easiest to maintain and most beautiful cat fountains worldwide – an endeavor which we are continually expanding upon. We welcome visitors to our studio and everyone is encouraged to call with any questions you may have. 518-677-3225 between 9 a.m. and 4 p.m. Monday through Friday, Eastern Time.
Did you know that ThirstyCat Fountains are the most highly praised cat fountains by veterinarians worldwide and who recommend giving cats a drinking fountain as the single most healthful thing you can to for your pet?