Astounded by the Quality

I have been meaning to write to you for the longest time, even longer than I realized.  Last January, I purchased the Chatra Serene cat fountain with the downflow copper cat tap add-on.

I am astounded by the quality of your fountain.  First of all, it is totally silent.  I can even adjust the water flow so that there is no sound from the water stream out of the cap tap.  After listening to the hum of a Drinkwell pet fountain for months and months, it was such a relief to have the quiet in my very small apartment.  I had been using Drinkwell pet fountains for years, but the quality of their pumps has declined greatly.  Even brand new replacement pumps had that annoying hum.

Moreover, Drinkwell fountains are very difficult to disassemble/reassemble and because of all the “nooks and crannies” very difficult to clean.  The plastic was always slimy when I took them apart.  My ThirstCat fountain is never slimy.  No matter how long between cleanings, the fountain never has a film on it, and the water stays clean.  (I have two cats, and add about a quart of water daily, allowing for usage and evaporation.)  And, it is remarkably easy to clean.  My fear with cleaning is that I may break my fountain, but that’s a small reservation compared to the many benefits.  If I do break it, then I will shed a tear and immediately order a replacement.

Most important of all, my two cats love it.  One drinks directly from the stream (she sticks here head in it!) and the other likes to drink from the bowl.  So the design is perfect.  I only wish I had a place for the fountain in my small apartment where the beauty of the fountain would be easily visible.  But it’s for the quiet and for my cats health and comfort that I made the purchase.  That is what is important!

My ThirstCat fountain is an amazing product.  I would call it a real value.  Cheap is not always the least expensive option.  Thank you so much for your beautiful, well-designed product!

Sincerely,

Bill Dol….ky

PS  I gave your information to my veterinarian to pass along to his clients.  I also tell my friends who have cats.