Customer Reviews

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    Outstanding product, outstanding business, outstanding people
    I just ordered a second fountain because this product is simply second to none. I've had a few other fountains from competitors, but none even come close to the quality and craftsmanship of this one. There's nothing about it I don't like. If you live nearby (or even three hours away), a visit to the studio is absolutely worth your time. It's an outstanding product, an outstanding business, and they're outstanding people. All three of my cats drink from the fountain, but my old lady cat loves it. She refuses to stay in the bedroom overnight, but when I open the door in the morning, she rushes in for a drink. There's plenty of water available elsewhere, but she wants THIS water. Cats are weird, but they deserve nice water fountains like these. Except Rudy. Most days, he does not deserve nice things, but he gets them anyway.
    My Mimzy girl loves her fountain
    My Mimzy (cat) was diagnosed with hyperthyroidism and probable renal disease. That and with the vaccines the vet gave her she went downhill fast. I always add water to her wet foods but still she got skinnier. I ordered a fountain on a Friday evening and these wonderful and compasionate folks had it on my doorstep very, very quickly. She loves it and is doing much better. Thank you for caring.
    Surpassed Expectations
    I'm not big on words, but would you look at this! It's absolutely beautiful. Jackie and Keith went so far above my expectations. I wanted a fountain in pink and they delivered! I expected additional fees as this was a custom request, but nope. I am so happy with everything. The communication, updates, and fountain itself. My two cats love it, and no longer beg at the bathroom or kitchen sinks. They constantly drink water now, and most importantly, had no issue adapting to the new fountain. They even sit and watch the fountain; the sound is so relaxing once you get used to it. It is so easy to take care of, and DOES NOT get slimy like the plastic or even metal ones I'd purchased in the past. I am so happy I found you, through a suggestion on Reddit!
    Excellent fountain
    Jackie is one of the most caring, helpful e-commerce shop owner with whom I have ever dealt. She thinks of every little detail to help her customers. I highly recommend their pet fountains, and I love that they are made in the US by Keith.
    Beautiful fountain and my cat loves it!
    I recently adopted a 2 year old rag doll and wanted to get her a water fountain to keep her healthy, since I know getting enough water is so important for a cats urinary health. I spent days researching different fountains. I did not want a plastic one due to the bacteria it can breed. I decided on a stainless or ceramic one . I went on the hunt for one that was NOT made in China as I was concerned with quality and safety standards and only wanted the best for my cat. This was an almost impossible task!. I was so happy when I came across this site and really liked what I read about the quality and care that goes into these fountains. I was so excited to learn that I could order one even though I live in Canada. Yes these fountains are a little pricy compared to traditional cat fountains, but they are a beautiful piece of artwork that I am proud to display in my home. I find the gentle stream peaceful to listen to. I wasn't sure if my new cat would like a fountain, but decided to take a chance. I am so glad I did. The entire process of buying from Jackie and Keith was fantastic. The communication was excellent, from selecting the fountain I wanted and sending me the tracking number for the delivery so I would know when it arrived. It came SO well packaged and I could tell lots of tender loving care went into making sure it was well protected along its journey to me. I am so happy with this fountain. It is beautiful and my rag doll loves to drink from it now. It did take her a few days to warm up to it. I put it on the lowest trickle to start with like the website instructions recommended. I am very happy with my purchase and I strongly recommend this company. Thank you Jackie and Keith!
    Great! Rigby loves it!
    We purchased this for our lovely tabby Rigby Ashes this Christmas. She is fascinated by it and hopefully it will continue to encourage her to drink more. Being as cats prefer their water to be kept in a different location than their food, it is working out very well. Very professional service. Packaged and delivered very well. Thank you so much.
    Gorgeous Fountain
    I recently purchased a Thirsty cat fountain. I love the fact that is so quiet. My cat would not go near the cat fountain that I purchased 3 weeks before getting this fountain. He was terrified of the loud noise. I ordered it on November 9 and it was delivered to my home two days later. My cat went right to the water fountain Once we set it up for him. The fountain is beautiful , the service was awesome.
    Fancy Water Fountain
    My cat it took him awhile before he start drinking the fountain like 3 months. I thought he will never like the fountain but now, he loves it! Easy to clean, fancy and the owner of this drinking fountain are good customer service. Thank you so much!
    Still going strong after 10+ years
    I bought a thirsty cat fountain over 10 years ago, might even be 12 years ago now, and I have been running it continuously (24/7/365) ever since. The fountain part is broken in a few places due to me dropping it but it is still functional and the pump, fountain, and filter still work perfectly. I just balance the broken part on the base without glue as I assume all glue will be toxic. I clean the fountain every 10-14 days. My dogs love it too (I need to clean it more often if dogs are using it though! slobber...). I haven't replace any parts. Amazing product!! Thank you so much. Note From ThirstyCats. There are 2 part, marine epoxies that can be used for repair which are safe.
    Best Water Fountain Ever
    Thank you Keith and Jackie so much for helping me out with my order for my kitties! My 2 boys and I absolutely love our fountain! My boys are drinking more water and love drinking from the top of their 2 channel pizazza! I still clean their fountain once a week, but it is SO much easier to clean than their last plastic fountain! It is so peaceful to listen to the soft water falling. It really has to be completely quiet in the house in order to hear it. I will definitely recommend you to all my friends and family for cat water fountains. I know that I spent more money on this water fountain than any other before. But the saying is true, "you get what you pay for" and this expense was well worth the money!! It is not only helping keep my Ares and Triton hydrated and easy to clean, but it is also beautiful!!! Plus you both were so easy to work with and willing to help!! Thank you again from very happy hydrated Ares, Triton, and very grateful cat mom!!
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