I ordered this fountain Monday and it has arrived today, Friday! Packaged wonderfully & secure, very happy with the purchase so far. Though the investment is real, I do love that it’s hand-made by artisans, and built to last a LONG time. Plus, I just love pottery & it’s a gorgeous piece!! I’ve washed the bowl & pump cover, added water and plugged it in. The pump is SUPER quiet, btw, barely noticeable…truly!! Now we wait to see if my 3 furbabies will take to it, fingers crossed! Thanks for making these here is the good ol USA!
Everything I wanted and moreI had been researching different pet fountains for several months but there was something wrong with all of the them. I knew plastic was not good for kitties and most fountains on the market either had too many parts, they quit working too soon or weren’t able to be cleaned thoroughly. I also knew that ceramic was the way to go but I could never find one that was right until I accidentally came across Thirsty Cat Fountains during my research.
I looked at their entire website, read different reviews and even researched them on Google to find out all I could. I also contacted them with several questions, all of which were answered without hesitation. The price was a bit out of my range at first but I realized that you get what you pay for and this Fountain was the first one that really caught my eye as it had everything I needed. I knew I had to get one for my boy no matter what it took for me to do so. Although I liked several, I narrowed it down to one and ordered it.
It arrived within a few days all in one piece as it was obviously packaged with care. It was gorgeous and I couldn’t wait for my boy to be able to use it!
Not only has it been easy to clean and safe for Brendan but he loves it as much as I do. He meows for me to hurry up while cleaning so he can get it back even though I give him a bowl of water to drink from in the meantime. Even when it is close to being full, I can add a little bit more and it will entice him to drink more at that moment. I feel like he drinks more water with this fountain in general and that makes me happy. The quality and time making this fountain with the best design in mind makes it definitely worth the price and customer service can’t be beat. This is the only type of water fountain my boy will ever have. I’m glad I spent the money and gave it a chance. It’s everything I expected and more!
Thank you for caring about the safety and well being of my kitty and going above and beyond with your impeccable customer service! We sincerely Thank You!!
Not Just For Cats, Parrot ApprovedOur cats and parrots love this fountain.
Excellent service and fast delivery.
I have six fountains from thirsty cat fountains. One of my fountains was 10 years old and I needed to replace the pump. I also had the ceramic cord cover and needed to get a new one made to match mine. I sent an email and within one day I had a response. Within two weeks they had custom made a ceramic cord cover and sent me a new pump. Did not charge me for getting a new cord cover. I went to the website and on the FAQ It gives instructions on how to install a new pump with video and it was very helpful.
These fountains are amazing. I’ve never had any problems and the only reason this cord needed to be replaced is because I’d used it so much it started become loose. Thank you so much for a great product and super fast service.
Allison
I bought my cat fountain at least 5 years ago, and only recently has the pump started to act up. I came on this site and see that they have replacements for a very reasonable price but they also offer troubleshooting advice, which shows integrity. This has got to be the best purchase I have made for any animal… ever! I will let you know if the troubleshooting works, but none-the-less this fountain, and the company, deserves 5 stars!
Amazing Customer Service!I purchased a thirsty cat fountain last year and I could not be happier with the fountain! It is attractive, easy to clean, and my kitties love it! Just recently, my husband broke the leaf cord cover. I immediately contacted Jackie to find out if I could order a replacement leaf cord cover. Jackie and her wonderful team at Thirsty Cat Fountains went out of their way to send me two new leaf cord covers. Outstanding customer service!! I highly recommend purchasing a fountain from Thirsty Cat Fountains! I definitely intend to purchase another fountain. Thank you again Jackie!