Cat Fountain Reviews. Read what our customers say about THIRSTYCAT FOUNTAINS!
Beautiful , high quality craftsmanship. Amazing customer support. It feels as though good hearted people are creating these precious fountains to gift to our precious kitties. Very easy to clean and I can now serve fresh spring water to circulate. My adult cat loves the fountain stream to drink from and it’s at the perfect height. It’s quiet trickling water noise is soothing and I can adjust the flow of water from the pump. My cat loves it and it makes his feeding area more elegant. I am grateful to have discovered this amazing and unique establishment that creates safe and beautiful water fountains.
This is our second fountain and the color is stunning. The quality of work is outstanding and my 3 cats love it! Simply the best!!
I've owned my Thirsty Cat Fountain for several years now, and it's still going strong! (a testament to it's high quality). Cleaning it is simple & usually takes less than 10 minutes. With human grade ceramic glaze,- I never have to worry that there is any harmful chemicals leaching into my pet's water. (any vet will tell you to avoid using plastic vessels to feed or water your pets) We have 6 cats and this fountain has become a necessity in our home for their health and happiness. All of that said, it's also gorgeous! Guests always comment about how pretty & quiet our running fountain is.I ordered this fountain Monday and it has arrived today, Friday! Packaged wonderfully & secure, very happy with the purchase so far. Though the investment is real, I do love that it's hand-made by artisans, and built to last a LONG time. Plus, I just love pottery & it's a gorgeous piece!! I've washed the bowl & pump cover, added water and plugged it in. The pump is SUPER quiet, btw, barely noticeable...truly!! Now we wait to see if my 3 furbabies will take to it, fingers crossed! Thanks for making these here is the good ol USA!
I had been researching different pet fountains for several months but there was something wrong with all of the them. I knew plastic was not good for kitties and most fountains on the market either had too many parts, they quit working too soon or weren't able to be cleaned thoroughly. I also knew that ceramic was the way to go but I could never find one that was right until I accidentally came across Thirsty Cat Fountains during my research. I looked at their entire website, read different reviews and even researched them on Google to find out all I could. I also contacted them with several questions, all of which were answered without hesitation. The price was a bit out of my range at first but I realized that you get what you pay for and this Fountain was the first one that really caught my eye as it had everything I needed. I knew I had to get one for my boy no matter what it took for me to do so. Although I liked several, I narrowed it down to one and ordered it. It arrived within a few days all in one piece as it was obviously packaged with care. It was gorgeous and I couldn't wait for my boy to be able to use it! Not only has it been easy to clean and safe for Brendan but he loves it as much as I do. He meows for me to hurry up while cleaning so he can get it back even though I give him a bowl of water to drink from in the meantime. Even when it is close to being full, I can add a little bit more and it will entice him to drink more at that moment. I feel like he drinks more water with this fountain in general and that makes me happy. The quality and time making this fountain with the best design in mind makes it definitely worth the price and customer service can't be beat. This is the only type of water fountain my boy will ever have. I'm glad I spent the money and gave it a chance. It's everything I expected and more! Thank you for caring about the safety and well being of my kitty and going above and beyond with your impeccable customer service! We sincerely Thank You!!
Our cats and parrots love this fountain. Excellent service and fast delivery.I have six fountains from thirsty cat fountains. One of my fountains was 10 years old and I needed to replace the pump. I also had the ceramic cord cover and needed to get a new one made to match mine. I sent an email and within one day I had a response. Within two weeks they had custom made a ceramic cord cover and sent me a new pump. Did not charge me for getting a new cord cover. I went to the website and on the FAQ It gives instructions on how to install a new pump with video and it was very helpful. These fountains are amazing. I've never had any problems and the only reason this cord needed to be replaced is because I'd used it so much it started become loose. Thank you so much for a great product and super fast service. AllisonI bought my cat fountain at least 5 years ago, and only recently has the pump started to act up. I came on this site and see that they have replacements for a very reasonable price but they also offer troubleshooting advice, which shows integrity. This has got to be the best purchase I have made for any animal... ever! I will let you know if the troubleshooting works, but none-the-less this fountain, and the company, deserves 5 stars!
I purchased a thirsty cat fountain last year and I could not be happier with the fountain! It is attractive, easy to clean, and my kitties love it! Just recently, my husband broke the leaf cord cover. I immediately contacted Jackie to find out if I could order a replacement leaf cord cover. Jackie and her wonderful team at Thirsty Cat Fountains went out of their way to send me two new leaf cord covers. Outstanding customer service!! I highly recommend purchasing a fountain from Thirsty Cat Fountains! I definitely intend to purchase another fountain. Thank you again Jackie!I ordered a fountain for my recently rescued, four year old, companion and magic happened. To explain, I beg your indulgence, but I really have to start this story at the very beginning. I got Zen from a TNR rescue that realized this particular cat should never have been put out side, he just was too passive to remain in the feral colony. He looked a bit ragged, but who wouldn’t after spending months around other cat’s bullying. When I got him back home, he took one look around and went to lay with my husband who was very ill at the time. He blended in perfectly, and his devotion to my husband during a difficult time was wonderful to see. Unfortunately, my husband passed away this past December, and Zen and I both went into a spin. I noticed he was off his food and his water intake was dropping. I researched all kinds of remedies, to get kitties to drink more and fountains were at the top of the list. Thirsty Cat Fountains was one of the companies I researched and their reviews were excellent:great workmanship, easy to clean, etc. so I ordered a small fountain, for one cat and it arrived a few days later. And that’s when the music stopped. Instead of my small bubbler fountain, I opened up to a very large, blue fountain,nothing like I ordered. I got back to the company, sent a picture, and asked what happened. They told my it was a mix up and my fountain was on its was to someone in California who probably was not going to be happy when they saw the difference in size. I figured it was lost forever in UPS hell. Since each of these fountains are singular creations, the service team jumped into action to find mine. Call me initially cynical, help desks in a lot of major companies are pits of frustration and despair. Not here. They found my fountain by tracking it thru UPS, redirected it to my house, sent me a label to return the wrong fountain back to them. Got my fountain, it’s just lovely, and I found a company that goes out of their way to provide a very good product, even when it’s on its way somewhere else. My cat, he is loving his fountain….he is totally back to being Zen. Thanks for all your help with this[display-posts tag=”review” posts_per_page=”20″]Submit A Review
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